well it made me laugh!!

[kernowyon]

just been e-mailed this


Note to self: 'Cancel credit cards prior to death!



A lady died this past January, and ANZ bank billed her for February and
March for their annual service charges on her credit card, and
Then added late fees and interest on the monthly charge. The balance had
been $0.00, now is somewhere around $60.00.

A family member placed a call to the ANZ Bank:

Family Member:
'I am calling to tell you that she died in January.'

ANZ:
'The account was never closed and the late fees and charges still apply.'

Family Member:
'Maybe, you should turn it over to collections.'

ANZ:
'Since it is two months past due, it already has been.'

Family Member:
So, what will they do when they find out she is dead?'

ANZ:
'Either report her account to the frauds division or report her to
the credit bureau, maybe both!'

Family Member:
'Do you think God will be mad at her?'

ANZ:
'Excuse me?'

Family Member:
'Did you just get what I was telling you . . . The part about her
being dead?'

ANZ:
'Sir, you'll have to speak to my supervisor.'

Supervisor gets on the phone:
Family Member:
'I'm calling to tell you, she died in January.'

ANZ:
'The account was never closed and the late fees and charges still apply.'

Family Member:
'You mean you want to collect from her estate?'

ANZ:
(Stammer) 'Are you her lawyer?'

Family Member:
'No, I'm her great nephew.'
(Lawyer info given)

ANZ:
'Could you fax us a certificate of death?'

Family Member:
'Sure.'
( fax number is given )

After they get the fax:

ANZ:
'Our system just isn't set up for death. I don't know what more I
can do to help.'

Family Member:
'Well, if you figure it out, great! If not, you could just keep billing
her. I don't think she will care.'

ANZ:
'Well, the late fees and charges do still apply.'

Family Member:
'Would you like her new billing address?'

ANZ:
'That might help.'

Family Member:
' Rookwood Memorial Cemetery, 1249 Centenary Rd, Sydney Plot Number
1049.'

ANZ:
'Sir, that's a cemetery!'

Family Member:
'Well, what the **** do you do with dead people on your planet?'

[HeyWayne]

I like it! Cheers Kernow.

[Nicos]

Ha! Just typical eh??

My FIL died in May and the phoneline was in his name, so I phoned up BT to ask them to transfer the account into his wife's name as he had died.

I was told by some grunt that they would need him to terminate the contract in person and then they could set up a new account in her name!!! WHAT?????!!

[piskieinboots]

ROFLMAO - superb

[Flummery]

In my role as Secretary of the Hull Natural History Society it took me, the new Treasurer and the President nearly a year to get our (small) account sorted after the treasurer died. She was an elderly spinster, had a sister but we didn't know where. They (Halifax) kept saying we needed her death certificate. They also said there should be another signatory. Maybe there should have been (I know there now needs to be) but they set this up in the first place, years ago. We kept being told different things by different people. Someone said we needed a resolution at the AGM signed by the Officers of the Society. We did this. The next person said we still couldn't set up new signatories without her death certificate. Eventually I went in 5 minutes before they closed with all the documentation and as they were emptying bins, locking doors and hoovering around me someone finally found out that the AGM resolution was all we needed. They would set up a new account for us. I told them not to bother and we would take a cheque. New account set up shortly after with another bank!

[moggssue]

When my mum died, even tho her house was already in my name, I couldnt get insurance for it being empty without her signature .... why was it empty again?? Oh, the arguments I had over that one you wouldn't believe (well, okay, you would actually...!). Nothing but trouble and redtape from the Abbey National, will never use them again!

[seasprout]

Ha! Just typical eh??

My FIL died in May and the phone line was in his name, so I phoned up BT to ask them to transfer the account into his wife's name as he had died.

I was told by some grunt that they would need him to terminate the contract in person and then they could set up a new account in her name!!! WHAT?????!!

Had similar when my mum passed away.. Companies wanted to speak to her. Morons.

[bubblewrap]

Previously posted 17/11 /07
(Nuisance phone calls post 9)

Earlier this year we received an application for a credit card sent in the name of my late wife
So we sent it back filled in.
name : my first wife's (deceased)
address: In the garden, Episkopi Crete
occupation: fertiliser, under rose-bush
income: NIL

We returned it to them giggling and expected nothing more. Two weeks later it came back, requesting SIGNATURE!!!!

I was going to fill it in but no.1 son prevailed and we tore it up as it might have been fraud.
I wish I'd kept it and framed it - even better, received a credit card to really make them look like prats.
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