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OMG, what a panic I've been in.
On Friday I ran out of cash, and realised I'd left my bank card at BF's house 8 miles away (no car).
I went into bank, who said "computer says no" you can't withdraw any money without your bank card. "But, but I don't have it" I say, close to tears.
"Sorry" the bank says. Try phoning your Telephone Banking for permission to withdraw funds.
I did, and I was asked for my password. I gave it. Computer says no, that's the wrong password. Racking my brain, and starting to really panic, I said it again. No, wrong one. But that's the one I always use online. "ah, but this is Telephone Banking" we need a different password. Frustrated, I hung up.
Back home, I tried logging on to my online bank to transfer some cash. Only to find, the vindictive bint at the Telephone Bank had suspended my account - on a Friday afternoon. So nobody was answering the phone until Monday morning.
I couldn't get thru, so tried again today (Tues). What a palaver. I had to provide 3 different phone numbers, 2 addresses, 4 memorable names/dates/places, my inside leg measurement and what I had for breakfast to confirm that I was who I said I was.
As I forgot some of my memorable dates, or got them muddled, (because I set them up five years ago for chrissakes and have never used them since) she had to talk to MANAGER (twice) and phone me back. We got there in the end. I have now written down all my account numbers and passwords, which kind of defeats the whole point of having them. But I simply cannot remember all the usernames and passwords that I've got:
Good lord. It is no wonder the elderly don't want their pensions put in a bank account. I think I'll start keeping my money under the mattress.
On Friday I ran out of cash, and realised I'd left my bank card at BF's house 8 miles away (no car).
I went into bank, who said "computer says no" you can't withdraw any money without your bank card. "But, but I don't have it" I say, close to tears.
"Sorry" the bank says. Try phoning your Telephone Banking for permission to withdraw funds.
I did, and I was asked for my password. I gave it. Computer says no, that's the wrong password. Racking my brain, and starting to really panic, I said it again. No, wrong one. But that's the one I always use online. "ah, but this is Telephone Banking" we need a different password. Frustrated, I hung up.
Back home, I tried logging on to my online bank to transfer some cash. Only to find, the vindictive bint at the Telephone Bank had suspended my account - on a Friday afternoon. So nobody was answering the phone until Monday morning.
I couldn't get thru, so tried again today (Tues). What a palaver. I had to provide 3 different phone numbers, 2 addresses, 4 memorable names/dates/places, my inside leg measurement and what I had for breakfast to confirm that I was who I said I was.
As I forgot some of my memorable dates, or got them muddled, (because I set them up five years ago for chrissakes and have never used them since) she had to talk to MANAGER (twice) and phone me back. We got there in the end. I have now written down all my account numbers and passwords, which kind of defeats the whole point of having them. But I simply cannot remember all the usernames and passwords that I've got:
- 4 bank accounts
- eBay
- Paypal
- 5 forums
- 5 email accounts
- Freecycle
Good lord. It is no wonder the elderly don't want their pensions put in a bank account. I think I'll start keeping my money under the mattress.
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