Great Disappointment - John Innes Seed Compost

[peanut]

I always use multi purpose for seeds and potting on, I also use it for smaller pot grown shrubs/plants but with added slow release fertilisers, for trees in pots I use JI no.3.

[Newbie]

I am absolutley amazed, within about half an hour of sending off my complaint email I got a response with a feedback questionnaire attached. I duely filled this in & emailed it back to them and within an hour i was called by another company who produce the compost asking if it was ok for them to send me a freepost bag so that i could send them a sample of the compost for testing - didn't really expect that! Talk about good, swift customer service - i just had to tell them how impressed i was with their response. So, we will wait and see what happens.