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Large intake of breath.....
We have been having, although it has improved since my official complaint, major problems with Royal Mail.
Our post has been going to other houses, same number different street and we get other peoples mail entirely at random.
After some very important mail "was lost in transit" and after some dvd's "failed to arrrive" I put an official complaint in.
A local manager, who looked about 12, came to see me and said he couldn't understand it. He said the posties go on a 2 week training course on how to deliver mail and before it goes through my letter box the address is checked 3 times.
Once at source when posted; once at the local sorting office and finally before it goes through the letter box by the local postie.
Anyway the 12 year old manager told me our meeting and conversation "was in the strictest confidence".
The very next day, the local postie and subject of my complaint, called me a "lying, backstabbing bastard" to my face "who shopped him to his manager" as he delivered my mail. So much for strict confidence.
As I still had the 12 year olds number, I rang him immediately to complain about the posties attitude and rudeness.
The 12 year old allegedly called the postie in who of course denied what he had said.
The next time the abusive postie called we had a full and frank exchange of views on the garden in front of my wife and I told him I would photograph any mail I received which should have been delivered to other addresses.
The lesson I learned was that even if you complain - these people still have you at their mercy and I still have dvd's and cd's that fail to arrive although the ignorant, liar we used to have deliver our mail has now got another job - outside of Royal Mail I hope.
We still get other peoples mail and I still laugh at the 12 year olds belief that all mail is checked 3 times before it goes through the letter box.
We have been having, although it has improved since my official complaint, major problems with Royal Mail.
Our post has been going to other houses, same number different street and we get other peoples mail entirely at random.
After some very important mail "was lost in transit" and after some dvd's "failed to arrrive" I put an official complaint in.
A local manager, who looked about 12, came to see me and said he couldn't understand it. He said the posties go on a 2 week training course on how to deliver mail and before it goes through my letter box the address is checked 3 times.
Once at source when posted; once at the local sorting office and finally before it goes through the letter box by the local postie.
Anyway the 12 year old manager told me our meeting and conversation "was in the strictest confidence".
The very next day, the local postie and subject of my complaint, called me a "lying, backstabbing bastard" to my face "who shopped him to his manager" as he delivered my mail. So much for strict confidence.
As I still had the 12 year olds number, I rang him immediately to complain about the posties attitude and rudeness.
The 12 year old allegedly called the postie in who of course denied what he had said.
The next time the abusive postie called we had a full and frank exchange of views on the garden in front of my wife and I told him I would photograph any mail I received which should have been delivered to other addresses.
The lesson I learned was that even if you complain - these people still have you at their mercy and I still have dvd's and cd's that fail to arrive although the ignorant, liar we used to have deliver our mail has now got another job - outside of Royal Mail I hope.
We still get other peoples mail and I still laugh at the 12 year olds belief that all mail is checked 3 times before it goes through the letter box.
I accept that they have to employ temps at this time of year, but you'd think they'd at least try to get some that were vaguely literate.
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