We recently settled on a loan that we had, well it was actually last October. Last week OH went to Currys to buy a new TV but credit was denied, he was livid as we always have had good credit. Anyway we went and applied for a credit experian report and was shocked to discover that a) the loan company had not informed them that the loan had been paid off and b) that apparently my OH has missed 4 payments!
We contacted the loan company, which is a popular bank and asked them what the hell was going on, they said that my OH owed 3p, yes 3p. We explained that we had not received any letters or emails. We then spoke with a manager who explained that we didnt owe anything and that the account would be cleared and sorted out.
Today, we receive a letter from them saying that we owe 3p, we contact them again, they say that it is an error and that the job they requested to be done, ie have our loan cleared hasnt been done but should be done by the end of today! I have demanded compensation and they say they will discuss it with us later.
So if you get refused credit, it might not be becuase you have bad credit it willk be cos the bloomin loan company hasnt informed them you have paid!!!!!!
Rant Over!
We contacted the loan company, which is a popular bank and asked them what the hell was going on, they said that my OH owed 3p, yes 3p. We explained that we had not received any letters or emails. We then spoke with a manager who explained that we didnt owe anything and that the account would be cleared and sorted out.
Today, we receive a letter from them saying that we owe 3p, we contact them again, they say that it is an error and that the job they requested to be done, ie have our loan cleared hasnt been done but should be done by the end of today! I have demanded compensation and they say they will discuss it with us later.
So if you get refused credit, it might not be becuase you have bad credit it willk be cos the bloomin loan company hasnt informed them you have paid!!!!!!
Rant Over!
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