Let down by Amazon!!!!

[piskieinboots]

Awe, dinnit be telling me that man. My Amazon wish list, of books suggested on here, has already been emailed to family. Birthday on Friday.

You'll (should be) fine RGN, I have bought sooo many books from them, never (yet!) had a single problem. Positive thinking young man

[HeyWayne]

Want me to pay them a visit Snadge. There's one of their huge warehouses just 15 minutes up the M1 from here.

Have to say, they've always been very good for me.

[lizzylemon]

Maybe the suppliers have gone bust in the last couple of weeks - sadly it's not an uncommon thing these days

[Two_Sheds]

I'm not amazed by Amazon either. I've had things on order for weeks, for which they've held my money, and the item hasn't ever appeared.
Mostly with CDs/DVDs. OH buys a lot of rare & special music, and they seem to take orders for stock which they don't actually have, or have any realistic hope of obtaining.

[piskieinboots]

.... for which they've held my money, and the item hasn't ever appeared.

That's odd, they don't take money out of my account until the item is being despatched I'd query that if it were me!

They send me a confirmation of order, telling me estimated despatch date, but no dosh has ever left my account until I get the next email saying 'item has been despatched'

[snuffer]

On a few occasions in the past I have been very pleased to find on Amazon 'hard to find' titles which I have then ordered only to be dissapointed later when they tell me they can no longer obtain it. Why advertise it as available if they can't obtain copies? I agree Snadger, it can be very annoying.

[Hilary B]

There are businesses which sell THROUGH Amazon, and it may well be that these are the ones letting people down.
When it comes to books I know that many secondhand books are not actually FROM Amazon at all, and I suppose all they can do is refuse to sell goods from unreliable suppliers, which will only happen if customers tell them about it.

[Two_Sheds]

That's odd, they don't take money out of my account until the item is being despatched

Oh, maybe they don't then. All I know is I put in my card number, make my order, and nothing comes !

[beginnergardener]

I buy lots of second hand books from businesses on Amazon and have always had excellent customer service.
If it is not Amazon itself you can leave feedback.

[Snadger]

As I mentioned before, I've always had good words for Amazon up until now.
I wrote a bit of a snotty email to their customer care department and received a quick reply that goes some way to pacifying me.
They have told me that if I sign on for to be emailed if and when this item comes back into stock, I will be able to buy it at the price I originally payed for it.....not brilliant but better than nowt!
I've done this but I'm still going to the local Machine Mart sometime this week to buy one off the shelf as well.

[Pumpkin Becki]

I've done this but I'm still going to the local Machine Mart sometime this week to buy one off the shelf as well.

You could always ebay the second one Snadge, you may even 'make' on the deal

[Alison]

I've always found Amazon very efficient and a very good service provider. The prices are usually very good and you almost always get the product in a shorter period of time that stated. Re the orginal post, I don't really understand why you're annoyed, I can see why it's a bit irritating but basically it's bad luck that they don't have any. You've not lost any money and only lost a couple of weeks between order and being told. Basically chill, there's no real problem here.

[Snadger]

.................... I don't really understand why you're annoyed, I can see why it's a bit irritating............

You haven't got a mountain of logs waiting to be chopped!

[piskieinboots]

How about hiring until Amazon can get a same-price replacement?

[PAULW]

ALDI have an axe and a maul advertised for the 21st JAN