Organic Bananas

[northepaul]

free hotmail account in a pseudonym, used just for complaints?

Yes thanks TS I did just that. I got a reply from Sainsburys today, here's the text:

"Thank you for your email about the sale of eggs from caged hens. I am sorry that you have been disappointed by this, but this step was only taken as a temporary measure. With the harsh winter, we found it increasingly difficult to source our usual supply of free range eggs. The decision to provide our customers with caged hens eggs was not taken lightly, but was taken to ensure our customers had access to basic provisions.

We will soon revert back to selling only free range eggs in our stores. I hope this email goes some way to explaining our decision.

We are grateful to you for getting in touch with your feelings on this matter but hope this temporary measure will not deter you form shopping with us in the future. Thank you for your comments as your feedback is essential to us if we are to continually improve. We look forward to seeing you in store soon."


Hmm dont think they get the point do they?