My oh has the return of a worrying condition and rang the doctor for an appointment. I watched the look of amazement on his face when being told that were very booked up due to Christmas. I fell about laughing when his reply was "Are you saying that people make a booking just in case they may need one".
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we have just changed to a new doctors surgery for the same reason, its 200yds from our old one, and so far we can get appointments the same day, compared to, we have no appointments till next week ring back tomorrow at 815 to see if there is any cancellations, so annoying.
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My complaint is the reverse to most people's. I WANT a pre-bookable appointment because I have an existing condition that needs an eye kept on it. Therefore I need a regular appointment every quarter or 6 months on average.
I want an appt that fits in with my day, so I want to choose the day and time. I can't. I'm told to phone on the morning, which is no good if you're at work is it? Not only can you not phone from work, you can't whizz off at the last minute either.All gardeners know better than other gardeners." -- Chinese Proverb.
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Originally posted by janeyo View PostI think as the health centres are open funny hours over Christmas people make appointments if they may run out of their regular prescriptions and worry they won't get any more.
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Originally posted by rustylady View PostSurely most surgeries now have a repeat prescription facility so that you don't actually need to see a doctor. I know my daughter just phones for a repeat prescription for her asthma inhalers, and only needs to see the doctor every six months or so.
Oh, and the local Heath Centre have appointments bookable up to about 1 month in advance. But I've never had a problem seeing someone (not necessarily my own GP) the same day if it was urgent. Guess I'm lucky.Last edited by HotStuff; 14-12-2010, 06:18 PM.There are 10 kinds of people in the world, those that understand binary and those that don't.
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Originally posted by HotStuff View PostBoots ... have a facility whereby they keep my repeat prescription papers, when I need stuff I just ring them
So now I only have to queue in Boots, no queuing at the GP's tooAll gardeners know better than other gardeners." -- Chinese Proverb.
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Originally posted by Two_Sheds View PostMy complaint is the reverse to most people's. I WANT a pre-bookable appointment because I have an existing condition that needs an eye kept on it. Therefore I need a regular appointment every quarter or 6 months on average.
I want an appt that fits in with my day, so I want to choose the day and time. I can't. I'm told to phone on the morning, which is no good if you're at work is it? Not only can you not phone from work, you can't whizz off at the last minute either.
I wonder if it's due to the new reforms? I take it you've expressed concern to your local primary care trust (or whatever it is now in England)? Is that just your docs, or throughout your area?
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Mind you, my gripe is with receptionists.
"Can I ask what's wrong?"
Then they get funny with me when I say no. Mind you, my local one is a battle axe, I've written a complaint twice about her.
Almost tempting to delete her nhs records, take that you nasty thing! Not that I'm bitter or anything.
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Before I go on I wish to say the NHS is a marvelous service. It could be better is the right hand new what the left was doing. As I have already said my oh needs to see or speak with a doctor asp. He was told to ring the surgery the next day at 08.30. That is a joke in the first place because the phone is always engaged and it is never to till after nine that you get an answer. I then telephoned and requesed the doc rings him (our docs have a I'll ring you arrangement) and that a 'sample' will be taken to the surgery for analysis. My man then takes said package to reception only to be told that our doctor is not in today. Back to the drawing board...
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