Are you impressed by a company's service

[morverngirl]

My oven broke down Wednesday night,chicken pie still cold after 45minutes, phoned repair company (Hotpoint/Indesit), got appointment for this morning between 10 and 12.00, man arrived by 10.15 and my oven was working better than ever with a new element. Great stuff to above company.
Have you had any great service from a company that you could share

[Hilary B]

There is a parcel delivery company we occasionally use, not allowed to name them I suppose, anything too bulky for letter-post, it's about as fast as second class and a great deal cheaper!

[donnakebab]

Why aren't we allowed to name them...advertising? But we do that all the time when recommending stuff. Isn't that the same thing?

[Hilary B]

Just playing safe.......
My Hermes.

[WendyC]

Lakeland's customer service is excellent. Will replace anything even when OH has thrown part away. Always polite and friendly. Landsend good too.

[Piggle]

The ark wildlife are great but then I do order 15kg of bird food every month to feed my garden birdies ( and no I don't have a massive garden they just eat a lot ... you should hear dawn chorus round here!)

[Seahorse]

Another recommendation for Lakeland here. Of course it's part of their overall strategy but in my experience they can't do enough to help you Last year I went in browsing for a knife set that a friend without access to a local store had asked me about. They didn't have it but despite my protestations that it wasn't for me and I wouldn't be buying it, they ordered it in, just so I could have a looksee!

I'm also a big fan of the Co-Op. Our small one is like an old fashioned corner shop - I'm greeted as I go in, asked about how my kids are etc and always come out feeling warm and fuzzy - but even at the big one in town, the staff are unfailing friendly and polite.