Tweet
Did anyone read about the guy who sent a PPI claim company an invoice for his time aand the claim company settled out of court!
"I said to them, you need to stop calling me and, I said, if you keep calling me, I'll charge you £10 a minute for my time to be talking to you," Mr Herman said.
"I presumed that would be the end of it, but to my astonishment they called me again."
During the second call - which had come only two days later - it took Mr Herman 19.5 minutes to get put through to the UK operation, to confirm that it was the same company as before, and to explain that he was now charging for his time.
So when he got off the phone, he sent an invoice for £195 to PPI Claimline
At first, he got no response. So Mr Herman sent the invoice again, this time by recorded delivery. PPI Claimline then wrote to him.
It said it itself did not cold call, but it purchased introductions from other marketing companies including AAC, a UK company based in Bishop's Stortford, Hertfordshire, which uses the overseas call centre that had first called Mr Herman and passed him on to PPI Claimline.
The company said there was no record of Mr Herman's number in its database or that of any of its partner companies.
But Mr Herman had recorded the phone calls. So, stepping up his consumer assertiveness another gear, he filed a case in the small claims court.
And that seemed to do the trick. The case was settled before it went to court.
BBC News - The cold call victim who fought back
All i can say is Well done to him
ps Read some of the comments at the bottom of the page, very funny.
"I said to them, you need to stop calling me and, I said, if you keep calling me, I'll charge you £10 a minute for my time to be talking to you," Mr Herman said.
"I presumed that would be the end of it, but to my astonishment they called me again."
During the second call - which had come only two days later - it took Mr Herman 19.5 minutes to get put through to the UK operation, to confirm that it was the same company as before, and to explain that he was now charging for his time.
So when he got off the phone, he sent an invoice for £195 to PPI Claimline
At first, he got no response. So Mr Herman sent the invoice again, this time by recorded delivery. PPI Claimline then wrote to him.
It said it itself did not cold call, but it purchased introductions from other marketing companies including AAC, a UK company based in Bishop's Stortford, Hertfordshire, which uses the overseas call centre that had first called Mr Herman and passed him on to PPI Claimline.
The company said there was no record of Mr Herman's number in its database or that of any of its partner companies.
But Mr Herman had recorded the phone calls. So, stepping up his consumer assertiveness another gear, he filed a case in the small claims court.
And that seemed to do the trick. The case was settled before it went to court.
BBC News - The cold call victim who fought back
All i can say is Well done to him
ps Read some of the comments at the bottom of the page, very funny.
I pretended to get all excited and how thrilled I was to finally own a PC and when would they deliver it. After me rambling on for 5 mins she put the phone down on me 
Comment