My own minor rant is also employment-related, and involves the (hah!) "helpdesk" in the IT Department at work. You know, the people you ring and say to in tones of ineffable weariness:
'It's crashed again. I was right in the middle of a spreadsheet. What's wrong with it NOW?! You know, I don't want to sound negative, but that's the third time today and I've just lost an hour's work.'
...silence....
'Hello? Are you listening? Are you still there?"
"Yeah......."
.....silence.....
"So, what's the problem with my laptop then? Are you going to give me any ideas, or shall we just sit here together enjoying some quality silence some more?"
"Errr..... have you recently updated your digital doo-dah enhancer"?
"No! What the hell is that anyway? My laptop hasn't got one!"
"Errrrr...... have you tried switching it off and back on again.'
"Oh yeah, that'll solve it. Tell me something sonny, if my car broke down would you suggest that everybody got out and got back in again? Do you think that would fix it?"
"Errr... what?"
"Oh, for f......!' click, brrrrrrrrr
Seriously, I've never come across any institution that is less helpful than the helpdesk. (And I never did get my spreadsheet back).
'It's crashed again. I was right in the middle of a spreadsheet. What's wrong with it NOW?! You know, I don't want to sound negative, but that's the third time today and I've just lost an hour's work.'
...silence....
'Hello? Are you listening? Are you still there?"
"Yeah......."
.....silence.....
"So, what's the problem with my laptop then? Are you going to give me any ideas, or shall we just sit here together enjoying some quality silence some more?"
"Errr..... have you recently updated your digital doo-dah enhancer"?
"No! What the hell is that anyway? My laptop hasn't got one!"
"Errrrr...... have you tried switching it off and back on again.'
"Oh yeah, that'll solve it. Tell me something sonny, if my car broke down would you suggest that everybody got out and got back in again? Do you think that would fix it?"
"Errr... what?"
"Oh, for f......!' click, brrrrrrrrr
Seriously, I've never come across any institution that is less helpful than the helpdesk. (And I never did get my spreadsheet back).
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