Now, you all know I've been waiting for a form. In the post. I was told it would take over a week. Last Thursday, was the three week mark, and I lost the plot. Not being able to trust my gob to be polite on the 'phone, I sent an email, complaining that I thought their service was sh!te, and that I really want that form and asked for them to get their collective fingers out and sort it. You get the picture?
Today, Postie delivers me an envelope from them! Happy happy, opens envelope...
Yup, you guessed it - a ruddy "We're really sorry to hear you have cause for complaint, please be assured we are taking this seriously..." letter!
STILL NO RUDDY FORM!!!!!!!!!
I REALLY REALLY want to PUNCH someone!
Today, Postie delivers me an envelope from them! Happy happy, opens envelope...
Yup, you guessed it - a ruddy "We're really sorry to hear you have cause for complaint, please be assured we are taking this seriously..." letter!
STILL NO RUDDY FORM!!!!!!!!!
I REALLY REALLY want to PUNCH someone!
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