Minor Rant Thread part 7

[Glutton4...]

Next instalment in the 'Pru Incompetence' saga;

I got a call from my Dad yesterday, to tell me there is a letter for me, at their house - my OLD address. It has 'Pru' on the envelope. I rant about it to him, as he knows the saga, thus far, and knows that they have been communicating with me at my NEW address.

Today, I go and collect the envelope. In it is a letter of apology for their 'mishandling' of my transaction, and a dated breakdown of calls, email and letters. It is WRONG! However, they have found in my favour, despite me telling them not to bother wasting their resources with an investigation, and that they will be sending me a cheque, for my trouble.

I get back home today, lunch time, to a cheque for £100 from them, to my NEW address.

They are just ruddy incompetent.



I'm thinking of sending another complaining email, just in case they want to have another investigation, and send me more money!

That last bit wasn't a 'Rant,' but I'm sure you can see my point.

[VirginVegGrower]

Should have gone to Saga

My rant - Mr VVG could use Saga - I cannot as I'm too young, just yet. Why not, you vain b*gger! We might get discounts. Can't wait for 50

[zazen999]

10 miles? I have 3 all within 5 minutes driving and a 4th in about 10 minutes. For some strange reason they're all at the same side of town. I guess I'm lucky and you're not.

What's the point of the ner-ner-ner of this post? We don't have any - that doesn't make any of us better than the other.

My rant - sner. Again. Enough already.

[Nicos]

EDF- elec company

We have been waiting since November to have our 3phase switched to monophase.
First call- we'll phone you between 2 and 6 to make an appointment.
Left a message at 1.30- (which we didn't get until the evening)- as you weren't in as we asked you we'll post an appointment.
3 weeks later- nothing.

We phoned them again- nope- an appointment wasn't sent- we'll request another phone call.
This time phone call arrived bang on 2 -seconds after someone else phoned and we quickly put the phone down and waited...... at 6pm we checked for messages- and yup- an irate message- we'll have to post you an appointment.

(Urmm...why hadn't they just posted an appt in the first place?)

3 weeks later- still nothing- then post arrives kindly forwarded from our old UK address -( sold 3 years ago) saying we need to phone them again. * sigh

OH phoned them and finally they say they will arrive next Wednesday- sometime.

A couple of days ago we picked up a message saying what time they'd arrive.....but guess what? the message had been recorded over itself so we're still not sure when.

Our electrician has to be here to finish off the job ( urmmm.....why can't EDF do that??) and he charges €200 a day...to hang around?????
We've got a pile of jobs needing doing- but not yet- so it looks like he'll be getting stuck into those whilst he's waiting.

...and all the time the electricity keeps tripping.

Fed up? Yup- you could say that.

...and EDF is a monopoly- so we can't change company.

Fun thing is they're moving into the UK!!!

[Thelma Sanders]

They've been here for at least 5 years cos that's how long I've been with them !

Because I started my contract for monthly direct debits in October it means my usage is way above my payments for the winter. So every winter quarter the stupid blimmin system tries to up my monthly payment by about £50 so I have to get on the phone and tell'em wot's wot

*rant over till next quarter*

I don't change suppliers cos I managed to fix my payments before they all went up

[taff]

I cannot as I'm too young, just yet. Why not, you vain b*gger! We might get discounts. Can't wait for 50

Me too, they do look like they're having lots of fun don't they? ::sigh:: never mind, it's off to greece I go instead

errr...rant.....
Can you believe I've actually run out of bleedin jars? After having carrier bags full of them? Pah! Have to wait to make more marmalde now...pink grapefruit and cranberry this time

[taff]

I do have a rant actually. Candy Crush Saga. I was quite happy not having a Playstation 2 or 3, or a Wii or an X-Box, and you know why? because when I play those games, I become addicted and I could happily spend my entire life when I'm not in work playing them.
SO what does my so called friend do? Ask me to play her game because she couldn't get through, so what do I do now? Yes, play that stupid game. Level 57.
Thanks a bunch.

[alldigging]

I do have a rant actually. Candy Crush Saga. .

I have the same complaint. I don't play games very often - although we did need a new screen on the DS after a few weeks playing zoo keeper. but Candy crush is a fantastically HORRIBLE addictive game that I hate.

And that's nothing to do with Nic having to help me through level 30 last night.

I don't want to play it ever again. But I do. Oh I hate addictive games. And why did I start? Cos someone said on FB they'd finally got through level 147 and I wondered what game could be so much fun to need to play 147 levels.

And my head is feeling slightly sensitive today. Ow.

[Two_Sheds]

while we're on companies ... Direct Line, car insurance.

Yes, they're the cheapest (by quite a lot), and it's INCREDIBLY easy to do online, really really simple.

But: when they send me the renewal letter, it's always about £50 more than I would get as a new customer. So, I write to cancel my policy, and open a new one online.

Then, they ignore my cancellation, and I end up with 2 policies.

So I write again, in BIG CAPITAL LETTERS. This one frequently is ignored too.

Then I write a 3rd time, threatening to take the matter to The Times's money page. This always works.

I hate these money-grubbing little things that companies do: Barclaycard was very naughty a while ago, they may have stopped this practise now: your payment date would always be on, say, the 22nd. Except every now and again, without warning, they would say (in small print) that payment was due on 19th. So you, thinking that you ALWAYS pay on the 22nd, would pay late, and incur a £25 fine. Norty. Amazon credit card did this too, so I stopped using their card. I have 9p in my credit, so they have to send me a statement every month, mwa-hahahahaha

Another thing they've done is to not send my bill at all one month (this has happened twice). Again, I don't get the bill so I don't pay the bill ~ another £25 late payment fine.
(I know you can do paperless billing, but I like to have hard copies which I keep as receipts).

It's underhand, dishonest and really unfair. Stop it.

[SarzWix]

While we're on companies... Chuffin' nPower, I changed the date for my DD to be taken out in December, just after a payment had gone out so plenty of time to implement the change before the next one was due. January, no payment went out. February, still no payment taken. So I go on the website to check the account. thinking this is gonna get expensive when they finally get their A into G. Account details on website say 'DD payment date - 11th', yep that's fine. 'DD payment amount - £0.00' EH?!! So I have to ring them up, be passed between pillar and post, no-one knows why that's happened, and I'm £260 behind in payments Lucky I'd noticed the payment not going out in January, or we'd have been up the creek without a paddle now that OH isn't working!

Told them they'd better check every other account that has changed the payment date as they've obviously got an almighty glitch in the system!

[PyreneesPlot]

EDF- elec company

June 2010 they said it would take them 3-4 months to connect us. Connection achieved February 2012.

My rant Rain. Enough. 90mm so far this week.

[Feral007]

My rant? Not enough rain.............there's hardly ever enough here, and you just won't stop talking about the stuff. Runs off screaming and pulling hair out...........................

[PyreneesPlot]

Took a heavy fall skiing yesterday afternoon (once the roads were open), big bruise/lump on the side of my eye socket.
Looked at my helmet this morning and its cracked No wonder my head hurts...

[VirginVegGrower]

Men �� it doesn't fit. It's the wrong one completely. Well there are so many - hang on, which one is ours?
To cut a very long story short...I emailed customer services but upon visiting two web sites and some barcode checking IT IS THE RIGHT ONE - IT DOES S*DDING FIT - EAT YOUR WORDS!

...walks off...well yes, that's the answer to everything isn't it?!

[julesapple]

Out for a peaceful in-car picnic. Lovely. Quite the Spring day out there, blue, sunny, bright green.

Irate text from sister; Where are you? I popped in for coffee. You're not here.
Text back; Out for nitpic for Valentine's Day
Sister texts; But I told you I'd pop in sometime this week for a coffee.

Oh right. Sorry. I didn't realise I shouldn't leave the house until you'd been. Silly me.

Sulky phone call from the DD 'You're not in and I called in on the way home from work specially. Where are you? Why are you there, what are you going out for Valentine's Day for?'

Well, yes we are terribly, terribly, old. You're quite right....we really shouldn't be celebrating Valentine's Day. After all, romance is only for the young.

And we should've known to wait in for you and your aunt. We have no right to go gallivanting off irresponsibly like that.