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  • #16
    I had a similar experience with Swinton car insurance. I cancelled the insurance because they were to expensive and insured with another company.

    One fine day I looked at my bank account and realised something was wrong. Over £600 wrong, contacted Swinton got nowhere, contacted my bank money back in my account in 24 hours. Then Swinton were on the wrong foot, when they contacted me I advised them I would see they at 'the top of the steps' Nottm slang for take me to court. Heard no more.

    Contact your bank get the money put back in your account and let them try to get it back out of you.

    Colin
    Potty by name Potty by nature.

    By appointment of VeggieChicken Member of the Nutters club.


    We hang petty thieves and appoint great ones to public office.

    Aesop 620BC-560BC

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    • #17
      If something's free, then they don't need your bank details, do they? Very smelly rat indeed!

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      • #18
        "Thank you for your recent email.

        May I firstly apologise for the problems you have experienced and that you have
        had to contact us on more than one occasion.

        As your confirmation letter (dated 18/10/12) was not received, leaving you
        unaware as to the status of your subscription renewal, we have today arranged
        for your subscription to be cancelled with immediate effect. Please allow 14-28
        days for receipt of your refund for the unmailed issues.

        Once again I am extremely sorry for any inconvenience this has caused but trust
        the action taken meets with your approval.

        Please do not hesitate to contact me if you have any further queries.

        Kind regards

        Miles Barnes
        Great Magazines Email Customer Services"

        Taken a day or two but got there. Still annoyed at reference to my subscription when I didn't subscribe and it took reference to blatant mis-selling to get the proper result so pleased to get there. There's only one really good gardening mag anyway isn't there ?

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        • #19
          Nice one AP nice one.

          Potty
          Potty by name Potty by nature.

          By appointment of VeggieChicken Member of the Nutters club.


          We hang petty thieves and appoint great ones to public office.

          Aesop 620BC-560BC

          sigpic

          Comment


          • #20
            So...they didnt give you back all your money then?
            They've a bit of a cheek not even admitting it was there fault!

            Typical of companies these days!
            Last edited by northepaul; 16-01-2013, 05:37 PM.

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