Anyone had problems ordering from Thompson & Morgan?

[Graham K]

One of the best places i have found for value for money is Moles Seeds
IMHO

Just had a quick look at Moles, SOLD OUT on all their spuds.

I'd never actually heard of them until today and then had a "light bulb" moment.

Please feel free to shout "we've already done that" if we have but how about a thread/page that just has links to seed suppliers/companies? We have all, I'm sure, tried the "big guys" but some of the smaller companies are just as good if you have heard of them and know the web address.

Any thoughts from the Mod's or anyone else?

[Shroomy]

Just had a quick look at Moles, SOLD OUT on all their spuds.

I'd never actually heard of them until today and then had a "light bulb" moment.

Please feel free to shout "we've already done that" if we have but how about a thread/page that just has links to seed suppliers/companies? We have all, I'm sure, tried the "big guys" but some of the smaller companies are just as good if you have heard of them and know the web address.

Any thoughts from the Mod's or anyone else?

How did you find their prices in comparision i find them good value even more so if a few of you on the lotty want the same like peas etc

[SarzWix]

I think you're being a bit impatient to be honest. I ordered my seed potatoes on Dec 26th and they only arrived yesterday. That's because they send them out in the order that they receive them, and people have been ordering since November! That's going to be a hell of a lot of orders to get though before they got to mine... If it was packets of ordinary seed taking that long I'd be worried, but seed spuds ordered that late will have to take their place in the queue...

[Doive]

Was reading their catalogue last night - 5 tubers for £3.49? I don't think I'll be having any trouble ordering from them. Local garden centre charges about 80p for five really good quality Jamieson seed potatoes.

[WendyC]

I think you're being a bit impatient to be honest. I ordered my seed potatoes on Dec 26th and they only arrived yesterday. T that's because they send them out in the order that they receive them, and people have been ordering since November! That's going to be a hell of a lot of orders to get though before they got to mine... If it was packets of ordinary seed talking that long I'd be worried, but seed spuds ordered that late will have to take their place in the queue..,

I ordered mine in October and they arrived first week in January, so that seems about right.

[horticultural_hobbit]

I'm waiting as well. My order was placed at the end of December too. I remember when I ordered my onions, that I had ordered late, so they were responding in relation to the time ordered. Though I would like to know how long I might have to wait, the windows given for delivery are from January to March. So I always end up checking if the post man has been that and ma generally tells me when he has.

[Likac66]

I ordered seed potatoes from Marshalls and they came about 2 weeks later. There was a note with them saying that there was a shortage of potatoes this year due to last year's bad weather and it was taking longer to dispatch them.

[Shroomy]

I ordered seed potatoes from Marshalls and they came about 2 weeks later. There was a note with them saying that there was a shortage of potatoes this year due to last year's bad weather and it was taking longer to dispatch them.

Now thats service

[ThompsonMorgan]

Dear Graham K,

I am sorry to hear that you have not received your potatoes, and I hope you will accept my apologies that you have also not received a reply from our customer care team. If you could send me a private message that includes your full name, address and postcode, I will do my best to assist you.
Kind Regards,
Jessica Rowley
Customer Care Team

[Aberdeenplotter]

Well done to T&M for coming on here to respond.

[ThompsonMorgan]

Dear Horticultural Hobbit,

I am sorry to hear that you have not yet received your potatoes. Please could send me a private message which includes your full name, address and postcode, and I will do my best to assist you. Alternatively, you can contact us on ccare@thompson-morgan.com and one of our team will reply as soon as possible.
Kind Regards,
Jessica Rowley
Thompson & Morgan Customer Care

[mandyballantyne]

Sorry to hear some of you are not getting orders on time, but you have reminded me that I had not yet ordered! Off to spend some pennies................ Thanks,

[flopsy]

i ordered my potatoes on 30th december and they have come today

[horticultural_hobbit]

Dear Horticultural Hobbit,

I am sorry to hear that you have not yet received your potatoes. Please could send me a private message which includes your full name, address and postcode, and I will do my best to assist you. Alternatively, you can contact us on ccare@thompson-morgan.com and one of our team will reply as soon as possible.
Kind Regards,
Jessica Rowley
Thompson & Morgan Customer Care

Much appreciated. I have this very day received my spuds. So thank you anyway.

[Jamesy_uk]

Just to say my Tata's are due on Monday so looks like the orders are coming through now for most people.