The AA

[bearded bloke]

Aside from the strangeness of a 3 year break before attempting to resume services,you gotta be impressed that a motoring organization is following post on a gardening forum

As far as I am aware with the AA it is the member that is covered NOT a particular car (except when adding European cover)

[zazen999]

Aside from the strangeness of a 3 year break before attempting to resume services,you gotta be impressed that a motoring organization is following post on a gardening forum

As far as I am aware with the AA it is the member that is covered NOT a particular car (except when adding European cover)

I'm not getting into another disagreement, We had cover, for a car, with the AA. The AA have a range of membership offers, hence the supervisor being unable to remember where in the terms and conditions a certain clause was. It must be hard for the poor man, being asked questions about the AA all the time with such a short term memory issue.

[zazen999]

Hello, we're sorry to hear you're unhappy. We would like to address this with you. Please email the details including your full name, address, membership number and reference FOR40028 to chat@theaa.com. Regards, The AA

Perhaps you could just let me have the email address of the CEO MR Andrew Strong instead? So that I can copy him into my FSA complaint.

As VC asked, how about explaining this policy on here rather than trying to get me to email you separately? We're all ears. Or eyes.

[veggiechicken]

Perhaps you could just let me have the email address of the CEO MR Andrew Strong instead? So that I can copy him into my FSA complaint.

As VC asked, how about explaining this policy on here rather than trying to get me to email you separately. We're all ears. Or eyes.

And, Dear AA, if you can't put a satisfactory explanation on here, there is absolutely no way that I will ever give you my custom.

[Sheneval]

Dear AA, perhaps you could also clarify what has happened for the rest of us, as it all seems a bit underhand to me.

VC - surely this guy, assuming it is a guy, is having us on - hard to believe that any reputable responsible organisation would make such a post, but then again it is hard to believe they could behave in such a disreputable fashion in the first place - the guys who do such a great job out on the road would be ashamed of them - somebody in the organisation should get the sack and they should be sued for harassment and attempted fraud.

[zazen999]

And, Dear AA, if you can't put a satisfactory explanation on here, there is absolutely no way that I will ever give you my custom.

You may not have to give them your custom - they might just take it without your permission anyway.

[Glutton4...]

Anyone want to bookmark this site?

CEO e-mail addresses - Email address of Chief Executive Officers (CEOs) and for Managing Directors - list - UK - US - Asia - customer services - customer care - boss - top man - top woman

[zazen999]

Andrew.Strong@theAA.com

Thanks G4.

x

[SarzWix]

I find it very disturbing that 'the AA' have registered with this forum and posted on this thread, rather than dealing with the (ex)customer directly, and, not having these outrageous practices in the first place.

[veggiechicken]

That struck me too, Sarz - surely they should be attending to customers, not trawling around Gardening Forums
Maybe its the Allotment Association

[bearded bloke]

Similar here (short thread,no outcome details) .... AA Membership - resurrection!! ...

[bearded bloke]

I find it very disturbing that 'the AA' have registered with this forum and posted on this thread, rather than dealing with the (ex)customer directly, and, not having these outrageous practices in the first place.

Different complaint but they appear at post 22 ... AA Membership Woes - Page 2 ... so you gotta think they are permanently scanning for complaints on forums

[Dotty Sarah]

I'd be very wary of sending anything to someone popping up on a forum claiming to be the AA, sounds too much like a phishing scam to me. You'd think a large company would have more sense, anyone can set up an account in a forum so how can you trust the identity the of the poster.

[zazen999]

I'd be very wary of sending anything to someone popping up on a forum claiming to be the AA, sounds too much like a phishing scam to me. You'd think a large company would have more sense, anyone can set up an account in a forum so how can you trust the identity the of the poster.

The email address seems legit.

However I won't be emailing them as my trusty supervisor is investigating, isn't he

[Mikey]

I'm with the AA at the moment I got a cracking deal through a cashback site, 12 months basic cover for £9.99, I think it runs out shortly. I'll have to sticky my 2016 diary.