4-55pm today.
Phone rings "Hello this is Colin" "Is that Colin?" "Yes sir how can I help"
"One of your chaps serviced my boiler last year and its stopped working, he told me not to switch it off at the mains and just use the boiler controls. I switched it off and now it won't come back on."
"What make of boiler sir?" "Its a **** **** 30." "Ah a combination boiler, has your system pressure dropped?" "I don't know, when I switch it on it reads zero bar." "That's its sir you need to top up the system pressure and press the reset button."
"Your man put me a new filling loop in and showed me how to do that." "OK sir what I want you to do first is turn on both black taps until the gauge reads 1.2 bar and then turn them both fully off.
I hear the sound of water and in the back ground the wife screams "Oh my god there's water everywhere, get cloth's and a bucket." This is followed by sounds of a general panic with me shouting down the phone "Turn the bladdy taps off!!"
A few minutes later "Colin, are you still there?" "Yes sir, has the water stopped." "Yes, the wife's mopping up." "Can you see where the water came from?" Yes it came from the pipes where I .................. took the radiator off last week, ........................ Colin are you still there?"
Well I will be when I pick myself up of the floor.
Phone rings "Hello this is Colin" "Is that Colin?" "Yes sir how can I help"
"One of your chaps serviced my boiler last year and its stopped working, he told me not to switch it off at the mains and just use the boiler controls. I switched it off and now it won't come back on."
"What make of boiler sir?" "Its a **** **** 30." "Ah a combination boiler, has your system pressure dropped?" "I don't know, when I switch it on it reads zero bar." "That's its sir you need to top up the system pressure and press the reset button."
"Your man put me a new filling loop in and showed me how to do that." "OK sir what I want you to do first is turn on both black taps until the gauge reads 1.2 bar and then turn them both fully off.
I hear the sound of water and in the back ground the wife screams "Oh my god there's water everywhere, get cloth's and a bucket." This is followed by sounds of a general panic with me shouting down the phone "Turn the bladdy taps off!!"
A few minutes later "Colin, are you still there?" "Yes sir, has the water stopped." "Yes, the wife's mopping up." "Can you see where the water came from?" Yes it came from the pipes where I .................. took the radiator off last week, ........................ Colin are you still there?"
Well I will be when I pick myself up of the floor.
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