BT Scam / Phishing Email

[Cadalot]

A very official looking email with all the BT graphics saying

Your order number is:
BTCZZB0ZZ0300339021

Hello,
Here's an update on your order.

Product Name : BT 11ac Dual-Band Wi-Fi Extender 1200
Product will be shipped at : Syed Akhtar , 179 quayside road , Southampton , SO18 1DP

You have chosen to make a gift for Syed Akhtar

When we will dispatch your order you will be notified by email.

If you don`t recognize this order , you can cancel it right away and receive a full refund.

ITS A SCAM don't press any links or provide any details, I phoned BT and they say they are aware, my question is if they are why the Blinking hell did I just receive it ?

[Baldy]

Realistically they can't stop every iteration of scam emails... its like an ongiong arms race between the spammers and the spam filter(ers).

[Cadalot]

True but if you forward it to phishing@bt.com they do take action to block and trace the offender who in this case as a

BT Shop [mailto:brownies3@xtra.co.nz]

Xtra appears to be provided by

https://www.spark.co.nz/xtramail/signin/

And someone has to be paying the bill each month so they should be able to track the bugger down and nab him or her or if it ends up being a coffee shop wait for the little toe rag to come back and grab him in the act!


UPDATE Got this automated reply from BT

Hello,

Thank you for reporting your suspicious email to the BT Internet Customer Security Team. Please note that this email is an automatic acknowledgement confirming receipt of your enquiry.

We act quickly to take down phishing websites by contacting and working with website owners, domain registrars and industry security teams around the world. Last year we closed down 5230 rogue webpages, so thank you for helping us in this fight against internet crime

BT will never send you an email with an attachment or ask you for any personal information such as your account number, password or bank details..

If you have clicked on a link or opened an attachment from a suspected phishing email, then you should run a virus check on your computer to be safe.

If you have entered your BT ID or BT email address or use the same email and password combination for other services you should change these passwords too. It`s recommended that you don`t use the same password for multiple accounts

If you have entered banking information, such as your account details or credit card information, you`ll need to notify your bank.

etc etc .......

[chris_m]

ITS A SCAM don't press any links or provide any details, I phoned BT and they say they are aware, my question is if they are why the Blinking hell did I just receive it ?

Er, because they didn't send it, perchance?

[Cadalot]

Er, because they didn't send it, perchance?

Doh! I know that!

You missed the point I am a BT customer and if they already know about it then why isn't their spam filter intercepting it and stopping it getting to me? That's the question.

[veggiechicken]

I'm with BT and they do send a lot of incoming spam straight into the spam box. When I see summat in the Inbox I hover the mouse over it to see who sent it. If I don't recognise the sender it goes into spam as well and BT add it to their filters.
No way would I open a dubious email just to confirm that it really is spam. Even I'm not that crazy

[Potstubsdustbins]

^^^^You sure about that ......

[veggiechicken]