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I�ve been had - again!!

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  • I�ve been had - again!!

    Just received a pack of polyanthus plug plants.
    Probably the worst plugs I�ve ever received - and I�ve had some horrors!
    How many times have I said �I�m never ordering mail order plants again!�.
    Well this time I mean it.
    I received a little module that should have contained 24 plug plants.
    What I actually received was a module containing 24 units of potting compost. No roots in them at all.
    And a little jumble of green leaves - each with almost no roots on them.
    The company have sent these out far too soon. The poor little things had not had chance to put out any roots to fill the tiny modules.
    I might as well have sown seeds myself!

  • #2
    Name and shame. Who was it ?

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    • #3
      Originally posted by Small pumpkin View Post
      Name and shame. Who was it ?
      Agree, name & shame

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      • #4
        Let me guess. begins with T and ends with N

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        • #5
          Can we see a photograph?

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          • #6
            I hope you've sent photos to the company.
            Location....East Midlands.

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            • #7
              Originally posted by veggiechicken View Post
              Let me guess. begins with T and ends with N
              Afraid you�re wrong (for once) VC!
              I gave up on those particular purveyors of �not what I expected to receive� a few years back after one disappointment too many.
              The new one to go on my list starts with U.

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              • #8
                Never bought plugs from the U company ....................and now I won't be.

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                • #9
                  I have never actually bought anything from them. Just had a nose and the only things on my fancy list are noticeably more expensive then elsewhere. Not good

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                  • #10
                    Well - their Customer Service far exceeds the quality of their plants and their packing department.
                    I’ve had an offer of either a replacement ( with the warning that the replacements would be just as small - good of them to tell me that!) or a refund.
                    Needless to say I have opted for the refund, so I’m only down the �4.99 I spent on postage.
                    At a push ..... the tiny damaged plug plants might be just about worth the �4.99.
                    This is assuming that I can get half a dozen of them to survive.

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