Thompson and Morgan

[amandaandherveg]

Garden's off limits today due to torrential rain, humph!

Has anyone experienced problems with seed deliveries from T&M? The first order I placed failed to appear and they had to send out another package and the ones I ordered 2 weeks ago were supposedly despatched 7 days ago 2nd class but haven't turned up again.

Their Customer Service Team are rather, erm, brusque and I had to politely ask the lady today if she could 'stop talking over the top of me'.

I want me seeds!!!

[Capsid]

I've found them to be very reliable, and so not had to deal with customer services.

[Newbie]

I've not had any problems either.

[amandaandherveg]

Oh no, it looks like it must be me then.

I love getting new seeds - anyone else out there just love looking through all their seed packets? It's like the gardening version of Pokemon.

[Newbie]

yep, me too - its an addiction

[coomber]

never had any problems with thompson & morgan
and yes I'm always looking through my seeds my OH thinks I'm completely mental

[TonyF]

I order from T&M in the Uk and France and have used the UK company for years - never had a problem with them.

[King Carrot]

I think they got their shreddies in a twist during the half price sale - I ordered, got half the order and a couple of vouchers for half the amount of the missing items on the order. emailed them to inquire about the short refund and they emailed back saying they'd send me more vouchers, then received another delivery with some of the stuff they said they were out of and some repeats from the first delivery

still missing some stuff or vouchers, which ever way I look at it, never had a prob before this with T&M

cheers,

KC

[amandaandherveg]

They have indeed go their shreddies in a twist. I've been told that my order has been sent to me in 'ZAMBIA'??????????????? I do hope that my postie Jack has plenty or air in his bicycle tyres.