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Hi Richard - welcome to the vine by the way - I can answer that question. There is a little newsletter that comes with the magazine - turn to the back page and the username and password are printed in the bottom right hand side.
I subscribed last month - I have not received either March or April issues and have been told that as I received the free offers under separate cover I cannot cancel my subscription and request a complete refund - beware!
I'm really sorry that you are having trouble with your subscription! Could you please PM me your details and I'll try and sort it out as soon as possible!
We made some changes to our Subsclub. To save paper, we have decided to bring you more exclusive offers and competitions on the address sheet of your magazine. We will continue to do this every 3 months. We carefully select offers we think might be attractive to you. You definitely still qualify for this so please keep a look out for your address sheet!
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